Do you want to contribute to shaping the future power system?

As the section manager for customer relations in the connection process at Svenska kraftnät, you will lead a growing operation with a central role in electrification. With clear communication, trust-building dialogue, and a good understanding of regulations, you will enable efficient and long-term sustainable connections to the power grid.

About the position

We are looking for a manager for the newly established section Customer Relations Connection, responsible for the area of connection to the transmission network in a critical societal operation. You will lead and develop relationships with stakeholders who are, or wish to be, connected to the transmission network and ensure that their needs are managed in line with Svenska kraftnät's important societal mission. The assignment mainly includes the connection process, from early dialogue to allocation of capacity, and is characterized by strategic and operational responsibility with a focus on leadership, development, and communication.

The section is part of the department for Power System Development, which is responsible for the development, sizing, and network planning of the power system and consists of approximately 180 employees. The section includes two units with about 6–8 employees each. As section manager, you are responsible for the entire section and also lead the Customer Connection unit. The other unit, Development of the connection process, is led by a unit manager who reports to you. The section is growing, and you are responsible for personnel, working environment, budget, strategy, and business development.

Your main tasks:

• Strategic and operational work within the section's and department's area of responsibility.
• Design and develop the section's working methods, including staffing and competence supply.
• Structure and further develop internal and external processes related to connection.
• Establish and develop key contact points and contribute to increased knowledge among internal and external stakeholders.
• Be part of the management team for the Power System Development department.

About you

Required qualifications:

We are looking for someone who leads confidently in change, makes well-balanced decisions in complex contexts, and drives the operation forward with a focus on results and quality. You create structure, provide guidance, and follow up on responsibilities in implementation. Your communication skills allow you to convey goals, expectations, and choices clearly and in a trust-building manner, as well as build long-term collaborations both internally and externally. To succeed in the assignment, the ability to see the big picture, balance different interests, and ensure that the operation develops in line with the mission, regulations, and the expectations of the external environment is required.

We place great importance on your personal qualities.

Furthermore, you have a higher education degree with relevant orientation (e.g., electrical engineering, technical physics, industrial economics, energy systems) or equivalent competence acquired through education or work, which Svenska kraftnät assesses as equivalent. You also have:

• At least five years of leadership experience (e.g., as a manager, senior project manager, or equivalent), of which at least three years with personnel responsibility.
• Experience as a manager responsible for other managers and their teams.
• Experience in strategic stakeholder or customer dialogue and development work in complex environments.
• Knowledge of the functioning of the power system and the electricity market.
• Good ability to express yourself in speech and writing in Swedish and English.

It is meritorious if you have:

• International experience in strategic stakeholder or customer dialogue and development work.
• Experience in building and developing a new organization.
• Experience in leading technical experts.
• Knowledge of regulations and legal frameworks for electricity network operations.
• Experience in the public sector or other community-supporting operations.

Good to know

• The position is located in Stockholm/Sundbyberg.
• Possibility of remote work up to 50% #LI-hybrid
• Travel may occur. Usually about once a month but can vary based on needs.
• Application deadline is February 27, 2026. We use selection questions instead of a personal letter.
• The position is a permanent employment.
• In this recruitment process, tests will be applied.
• Benefits | Svenska kraftnät

If you have questions about the position, please contact the recruiting manager Daniel Gustafsson at 010 475 88 43. For questions about the recruitment process, contact the responsible recruiter Linda Mattsson at 010 350 91 47. Union representatives are Annika Ingeborn, SACO, at 010 475 87 72 and Erica Midfjäll ST, at 010 475 87 31. You can also reach us via email: [email protected]

Work here – become an important part of our energy future | Svenska kraftnät

We kindly ask for no direct contact with staffing and recruitment companies or salespeople in connection with recruitment, as we have contracted agreements that apply to Svenska kraftnät as a government authority.

Additional information

We have high demands on our employees' security and confidentiality awareness. Before a decision on employment is made, a security review according to the Security Protection Act (2018:585) will be conducted in cases where the position involves handling classified security protection information or participation in security-sensitive activities. If the employment concerns a position in a security class, the security review will also include a background check and, in some cases, a special personal investigation.

For employment at Svenska kraftnät, there may be a requirement for Swedish citizenship in certain positions. With employment comes an obligation to be placed in a war situation.

For more information about security reviews

Svenska kraftnät works to promote diversity and counteract discrimination and welcomes applicants with different backgrounds and experiences to our recruitments.

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